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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.


Melissa Unterseh-Schreder

Agency Owner

Hi, my name is Melissa Unterseh-Schreder, owner and agent of Unterseh-Schreder Insurance
Agency LLC. As my parents, aunts and uncles started to reach retirement age, I discovered
that Medicare insurance is incredibly complicated and confusing. Wanting to be able to help, I decided to attend a health and life insurance seminar to learn more about Medicare. After
obtaining my health insurance license, I took the time to learn everything I could about Medicare
insurance. Then, I decided to expand and received my certification to help with the Federally
Funded Marketplace (The Affordable Care Act). My goal with every client is to help find the best
coverage at the lowest price and to continue to provide any assistance I can with any health
insurance questions or concerns. I want to see people focusing on their health, rather than
stressing about choosing the right insurance to be able to afford the proper care.

Recently, I also obtained my property and casualty insurance license. Now I am able to help
with other types of necessary insurance, such as home and auto insurance. I intend to acquire
my life insurance license in the near future as well.

In addition to my insurance agency, I work as an emergency services call taker and dispatcher,
which I have been doing for the past twenty years. I am a graduate of Waterloo High School and
Lindenwood University, where I received my Bachelor’s of Arts degree in Criminal Justice. I live
in the beautiful town of Waterloo, Illinois with my husband Jeff, son Kolten and daughter Lola. I
also have an older daughter, Mackenzie, mother of my two granddaughters, Briar and Renlee.
Spending time with my wonderful family is my favorite thing to do.